Return Policy

***All sales are final. No refunds, exchanges or returns during final clearance sale.

Unfortunately the holiday season tends to bring an increase in parcel theft (porch pirates). While we would never wish this upon anyone it is out of Collaroy’s control. Therefore, we recommend either being home when your parcels arrive or holding your mail at the post office to avoid theft. Collaroy is not responsible or liable in any way for theft during or upon delivery. We hope you understand.

 

We 100% stand behind our products and want you to love them as much as we do.

RETURNS & EXCHANGES
For sizing or style issues you have 30 days from the date of fulfillment to notify us and request an exchange. Customers are responsible for the cost of shipping products back to us. We cover the return shipment to you.

We offer store credit or exchanges but not refunds. This is to encourage our customers to take time in selecting products and sizes. Feel free to reach out to us with any questions. Store credit never expires.

For defective products of any kind, we promise a full replacement or store credit at no cost to you.

For all returns or exchanges please contact us at info@collaroy.com.